Micah R Ledbetter/ resume

Micah R Ledbetter

Micah R Ledbetter
8617 Spicewood Springs Rd #182
Austin TX 78759

Phone: (512) 965-5252
Email: micah@micahrl.com
Web: http://micahrl.com

System administration skills

  • Windows and Unix servers
  • Windows, Unix, and Mac OS X workstations
  • Both Active Directory and OpenLDAP authentication backends for Windows and Unix client login and application login
  • Email services (POP3, IMAP4, and SMTP) on Postfix/Dovecot or Exchange
  • Web services on Apache (and some supporting Windows/IIS knowledge)
  • Miscellaneous services running on OpenSSH, OpenVPN, and MySQL
  • Administrative scripting using bash and python

Employment history

  • Self-employed (January 2009 - Present)

    Roles: Freelance tech support, IT consulting, and computer repair

    Solely responsible for this tech support business in Austin. Responsibilities include managing networks for businesses and fixing problems for individuals.

    Work on Active Directory deployments, Exchange problems, backup systems, and Unix servers. Also work on Mac OS X and Windows home computers to fix viruses and solve printer problems. Regularly explain technical information to nontechnical users so that they know exactly what they need to make informed decisions regarding their business or personal data.

  • Neuric Technologies (May 2008 - Present)

    Role: System Administrator

    Sole administrator and tech support specialist for a network of several servers, Windows-based Active Directory infrastructure, Linux email and shell servers, and firewall. Responsible for security of sensitive information.

    Accomplishments: Migrated the company from an OpenLDAP backend authentication system to Active Directory. Inherited no documentation on the network and wrote comprehensive docs from scratch.

  • Neuric Technologies (September 2006 - November 2008)

    Role: Staff Linguist

    Worked as a linguist with a small team researching and proposing solutions for natural language parsing problems. Accurately communicated technical linguistics information to non-linguists and non-technical managers.

    Accomplishments: Helped to design and build a model of the English language based on an inheritable predicate argument system of semantic roles.

Education

  • B.A. Linguistics, University of Texas, 2008

Other

  • Volunteered 50 hours at SXSW 2011.

    Worked with a team of people to support panelists and presenters at the SXSW Interactive conference. Handled problems with sound, lighting, and projection, and made sure panelists had everything they needed.